Employee Training / Certification
Although many employees don’t realize it, everyone on the team is in a sales role. Whether they’re selling a physical product, providing a service, or interacting with guests at all, they are selling your brand.
CX Orlando developed two proprietary training programs with team members trained by some of the largest companies in the hospitality and other industries.
Hospitality and Guest Experience Training: This interactive workshop is designed to help employees adopt a greater hospitality point of view, with tactical examples and ways to stay focused on providing top shelf, white glove customer experience.
Sales Training: This interactive workshop takes away the fear and stigma from the sales and upselling process to help companies increase their bottom-line.